I am sitting here on hold with Air Canada customer
service. If ever there was a misnomer, this would be it. I have been waiting
"just a moment" for twenty five minutes now and things don't seem to
be progressing at all. I knew this going in, but I was hopeful. I suppose it is
like being a Maple Leaf fan just before every game.
We know better than to fly Air Canada , but they
offered the best connections at the time and to tell the truth an Air Canada
flight has an infinitesimally better service once you are on the plane. Well, I
hope that nothing has changed. The "best connections" have changed
twice since booking and now who knows what we could have gotten.
This recording on the phone keeps
going on and on about how good Air Canada is and how its
customers are the most satisfied flyers on this or any other planet. I'd pay
good money if this son of a bitch would shut his mouth. It is possible that I
am having my mind erased thru some kind of hypnosis and when I finally get a
"service representative" I'll stammer and stumble over my words
eventually telling them what a wonderful airline Air Canada is and how I
am more satisfied with them than any other airline on this planet or any other.
I know that Air Canada is a terrible
airline and the only reason it is still in business is because the government
supports it financially and politically. They must have pictures of the Prime
Minister while he was joining the "mile high club" with a goat or
chicken.
It's now about forty minutes and
still not even a hint that I will be talking with a human in the foreseeable
future. Since I'll never be able to talk to one of their representatives, maybe
you can help me. The first two legs of our flight we were able to pre select
our seats, but the third and longest leg is run by United Airlines and we can't
pick our seats until we get to the airport. We had kind of hoped to sit
together. United is possibly the only airline worse than Air Canada in this
world or any other.
I'm going to kill this guy if he
keeps talking!!!!
I'm going to kill myself if I don't
get to talk to a human!
I wonder how long the battery on my
phone will last?
I wonder if this will be worth the
effort?
No...you're right; I should just hang
up now and not waste another second.
Okay, ten more minutes and then I'm
going to bed. Wait! He just said an agent will be with me shortly. That's the
thirteenth time, isn't thirteen lucky?
......................help................help................forget
it, just let me go............
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