I just came back from the Shaw building. Lucky for me, the
head office is just down the road a piece and not too far from one of the many
coffee shops that I frequent. I call it the head office, but it looks more like
a modern cathedral.
I guess that in a way the cable companies are the
representatives of our modern beliefs. They entertain us, educate us, keep us
informed about local, national and international happenings and pretty much
show us how to make informed decisions about, well, pretty much everything. I
need the cable company to post this blog every day, but don’t hold that against
them. We have recently switched our telephone service from the phone company to
Shaw’s cable telephone service. We are very happy with the change by the way
and I would recommend anyone to change. The service is better and cheaper.
The reason that I went to the “cathedral” is that Shaw has
changed things around and now we can only get all of the cable channels we pay
for on our main TV. A few months ago, a friend of mine went to the cable
company and they gave him a digital box so that he could use the TV in his
bedroom. For free! I went there and asked if I too could get a digital box and
was told that of course I could. That will be $78 please. Huh?
I waited a month and went back to ask once more, and was
told the same thing. Well, that sucks! Today I had decided to bite the bullet
and buy the digital box so that I could use the TV in the basement. I went in
and instead of twenty people in line, I just walked up to the woman sitting
there and asked what my options for the basement TV were. She told me that for
$359 or $10/month rental (for ever) I could buy another PVR, for $179 or $7.50/month
rental I could get a box that would link all of the TV’s in the house together.
I could buy this slightly smaller version for the sale price of $79 or
$3.50/month rental. I was thinking the $79 dollar one was sounding good when
she gave me the last option. “You could get the DC138K0 digital box with a free
rental for as long as you are customers of Shaw.”
Did she say free for life? Why did she waste my time with all
of those other options? Why didn’t the two other people that I talked to in the
past make the same offer? I am not often at a loss for words, but…but…but WTF?
YES! I will take the free box for life thank you. She went
in back for a few minutes and came back with the digital box in a reusable bag
that had SHAW printed on the side. A free digital box and a free bag, Christmas
has come early! I thanked her, wished her a Merry Christmas and ran out of the
cathedral before they could change their minds. I won’t go so far as saying it
is a Christmas miracle, but my day was certainly made.
It even worked when I hooked it to the TV and I watched some
fine programming down in the basement today. I guess the next thing I have to
work on is those bastards at Tim’s that give me a small coffee when I order a medium
and then insist it is indeed a medium. How do you argue with someone that is
convinced they are right? I knew that size change was going to fuck me over.
No comments:
Post a Comment